Terms & Conditions

Welcome to the website of PNA Risk Management Sdn Bhd. These Terms and Conditions govern your use of our website and the professional consultancy services we provide. By accessing this website or engaging our services, you agree to be bound by the following terms.


 

1. Definitions

  • “Company” refers to PNA Risk Management Sdn Bhd (Company No: 665518-W).

  • “Services” refers to the process safety, technical safety, and risk management consultancy services provided by the Company.

  • “Client” refers to any individual, firm, or company that engages the Company for professional services.

 

2. Provision of Services

PNA Risk Management agrees to provide consultancy services including, but not limited to, HAZOP, QRA, SIL, and CIMAH safety reports with reasonable skill and care in accordance with industry standards.

  • Technical Accuracy: While we utilize advanced industry software (such as EFFECTS and RISKCURVES), the outcomes of safety studies are based on the data and technical specifications provided by the Client.

  • Reliance on Data: The Company shall not be held liable for any errors resulting from inaccurate or incomplete information supplied by the Client or third-party vendors.

 

3. Professional Fees and Payment

  • Fees for consultancy services will be outlined in a specific Project Proposal or Letter of Engagement.

  • Unless otherwise agreed in writing, all invoices are payable within 30 days of the invoice date.

  • The Company reserves the right to suspend work on any project if payments are not made according to the agreed schedule.

 

4. Intellectual Property

  • All reports, technical drawings, risk assessments, and methodologies developed by PNA Risk Management during the course of a project remain the intellectual property of the Company until full payment has been received.

  • Upon full payment, the Client is granted a non-exclusive license to use the final reports for the specific facility or project for which they were intended.

 

5. Confidentiality

Both the Company and the Client agree to keep confidential all proprietary information, process data, and business strategies disclosed during the engagement. This obligation shall survive the termination of any service agreement.

 

6. Limitation of Liability

The services provided by PNA Risk Management are advisory in nature.

  • The Company’s total liability for any claim arising out of the performance or non-performance of its services shall be limited to the total amount of fees paid by the Client for that specific service.

  • In no event shall the Company be liable for any consequential, indirect, or incidental damages, including loss of profit or business interruption, arising from the implementation of safety recommendations.

 

7. Health and Safety Compliance

When consultants from PNA Risk Management are required to visit a Client’s site for audits or workshops (e.g., HAZOP sessions), the Client is responsible for ensuring a safe working environment and providing all necessary site-specific safety inductions and Personal Protective Equipment (PPE).

 

8. Termination

Either party may terminate a service agreement with written notice if the other party breaches a material term of the contract. Upon termination, the Client shall pay for all services rendered and expenses incurred up to the date of termination.

 

9. Force Majeure

The Company shall not be liable for any delay or failure to perform its services resulting from causes outside its reasonable control, including but not limited to acts of God, industrial disputes, or government-mandated restrictions.

 

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

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